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YOUR PRIVACY MATTERS
Privacy Policy
High Speed Internet Now respects your privacy. This Privacy Policy explains the types of information we may collect, how information may be used or shared, and the choices that may be available when you use our website or contact Spacelink Installs.
Who We Are
High Speed Internet Now is operated by Spacelink Installs.
Our website provides information about internet and TV services, professional installation, Wi-Fi and networking, cellular connectivity, connected-property technology, providers, products, and related equipment.
Spacelink may also help customers explore supported products and services, request information, discuss installation projects, or determine appropriate next steps for a property.
If you have questions about this Privacy Policy, please visit our Contact Us page.
INFORMATION YOU PROVIDE
Information You Choose to Give Us
Contact Forms
If you submit a contact form, we may receive information such as your name, email address, phone number, message, and other information you choose to provide.
Phone Calls
If you call us, information you voluntarily provide may be used to respond to your questions, evaluate your request, discuss products or services, or assist with the reason for your call.
Email & Other Communications
If you communicate with us by email or another supported communication method, we may receive your contact information and the contents of your communication.
Service & Installation Requests
If you ask about internet, television, equipment, professional installation, networking, cellular connectivity, or another service, you may choose to provide information about your property, location, project, existing service, or equipment.
AUTOMATIC INFORMATION
Information That May Be Collected Automatically
When you use our website, certain technical and usage information may be processed through server logs, cookies, analytics tools, security systems, advertising technologies, or similar services.
Device & Technical Information
This may include browser type, operating system, device type, screen information, IP address, and similar technical information.
Website Usage
This may include pages viewed, referral sources, approximate geographic information, interactions with website content, and other usage information.
Cookies & Similar Technologies
Cookies or similar technologies may be used for website functionality, security, preferences, analytics, advertising, measurement, or other website services.
HOW WE USE INFORMATION
Why We May Use Information
Depending on how you interact with High Speed Internet Now or Spacelink, information may be used to:
- Respond to questions, messages, calls, and other requests.
- Help evaluate internet, television, product, installation, Wi-Fi, networking, cellular, or connected-property needs.
- Communicate with people who contact us.
- Determine whether supported products, services, or installation options may be available.
- Arrange or support requested services where appropriate.
- Operate, maintain, secure, and improve the website.
- Understand website traffic and how visitors use the site.
- Detect spam, fraud, abuse, security threats, or technical problems.
- Support disclosed advertising, sales, referral, affiliate, analytics, or other business activities.
- Maintain appropriate business and operational records.
- Comply with applicable legal obligations and protect our rights or the rights of others.
THIRD-PARTY SERVICES
Services That May Help Operate Our Website and Business
Website Hosting & Infrastructure
Hosting and infrastructure providers may process technical information and maintain logs needed to operate, secure, maintain, or troubleshoot the website.
Forms & Communications
Website, email, phone, messaging, or other communication systems may process information so we can receive and respond to inquiries.
Analytics
Analytics services may help us understand website traffic, visitor interactions, referral sources, device information, and website performance.
Security & Spam Prevention
Security, anti-spam, and fraud-prevention services may process technical information or submissions to identify malicious activity, automated traffic, abuse, or other threats.
Advertising & Commercial Services
Advertising, affiliate, referral, measurement, or other commercial services may process information according to the applicable service and its own privacy practices.
Providers, Vendors & Fulfillment Resources
When you request information, products, service, or professional installation, information you voluntarily provide may be shared as reasonably necessary with relevant providers, vendors, installers, fulfillment resources, or other parties involved in responding to or fulfilling the request.
CONTACT & PROJECT INFORMATION
How Information You Submit May Be Handled
When you contact High Speed Internet Now or Spacelink, the information you provide may be transmitted, stored, or retained for customer service, communications, lead handling, project evaluation, service availability, installation coordination, operational, security, compliance, or recordkeeping purposes.
If your request involves a provider, product, installation, or another third-party service, information you voluntarily provide may be used or shared as reasonably necessary to address that request.
Please do not submit passwords, payment card information, Social Security numbers, account credentials, or other highly sensitive personal information through our general website contact form.
COOKIES & CONSENT
Cookies and Similar Technologies
High Speed Internet Now may use cookies and similar technologies for purposes such as website functionality, security, preferences, analytics, advertising, personalization, and measurement.
Some technologies may be provided by third-party services used on the website.
Where applicable, the website may provide cookie or privacy preference controls that allow visitors to manage certain categories of technologies or consent choices.
You may also be able to control cookies through your browser. Blocking or deleting cookies can affect certain website functions or third-party services.
PRIVACY PREFERENCES
Privacy and Opt-Out Choices
Depending on your location, applicable law, browser settings, and the technologies in use, you may have privacy choices relating to cookies, analytics, advertising, personalization, or certain processing of personal information.
When privacy or cookie preference controls are available on the website, you can use those controls to review or adjust available choices.
Browser-based privacy signals may also be handled according to the website’s current consent and privacy configuration where applicable.
ANALYTICS
Website Analytics
We may use analytics services to understand how visitors find and use High Speed Internet Now.
Depending on the services and privacy choices involved, analytics information may include pages viewed, referral sources, device and browser information, approximate geographic information, and interactions with website content.
We may use this information to evaluate website performance, improve content, identify technical issues, and better understand website usage.
ADVERTISING
Advertising and Measurement Technologies
High Speed Internet Now may use advertising, measurement, affiliate, referral, or related commercial technologies.
Depending on the service, consent choices, and applicable requirements, these technologies may process information relating to website visits, interactions, referral activity, conversions, or advertising performance.
Third-party advertising or commercial services may operate under their own privacy policies and terms.
For additional information about our commercial relationships, see our Advertising Disclosure and Affiliate Disclosure.
THIRD-PARTY LINKS
Links to Other Websites
High Speed Internet Now may link to providers, manufacturers, retailers, government resources, advertisers, commercial partners, and other third-party websites.
Third-party websites operate under their own terms, privacy policies, and data practices. High Speed Internet Now and Spacelink do not control another organization’s privacy practices simply because we link to its website.
We encourage visitors to review the privacy information provided by a third party before submitting personal information to that organization.
HOW INFORMATION MAY BE SHARED
When Information May Be Disclosed
Information may be disclosed when reasonably necessary to operate the website or business, respond to a request, provide or arrange a requested service, support disclosed commercial activities, protect the website or its users, or comply with applicable legal requirements.
Service Providers
Information may be processed by hosting, communications, analytics, security, website, customer-service, or other service providers that support our operations.
Providers & Fulfillment
If you request help with a product, provider, service, or installation, information you voluntarily provide may be shared as reasonably necessary with relevant providers, vendors, installers, or fulfillment resources.
Legal & Security Reasons
Information may be disclosed when required by applicable law or when reasonably necessary to protect rights, property, security, users, or the website.
SALE OF PERSONAL INFORMATION
Commercial Data Practices
Spacelink’s business model includes selling and arranging products and services, professional installation, advertising, referrals, affiliate relationships, and other commercial activities.
We do not describe those ordinary business activities as permission to freely sell personal information unrelated to providing, operating, measuring, or supporting the services and commercial activities described in this policy.
Privacy-law definitions of terms such as “sale,” “sharing,” or “targeted advertising” can differ from ordinary usage. Where applicable law provides specific rights relating to those activities, eligible individuals may exercise those rights through available privacy controls or by contacting us.
DATA RETENTION
How Long Information May Be Kept
Information may be retained for as long as reasonably necessary for the purposes for which it was collected, including customer service, communications, lead handling, project coordination, recordkeeping, website operations, security, dispute resolution, business requirements, and applicable legal obligations.
Server logs, backups, security records, analytics information, and other technical data may also be retained according to the practices of the systems and service providers involved.
DATA SECURITY
Protecting Information
We use reasonable administrative and technical measures intended to help protect the website and information processed through it.
However, no website, email system, internet transmission, telephone system, third-party platform, or electronic storage system can be guaranteed to be completely secure.
YOUR PRIVACY RIGHTS
Privacy Requests
Depending on where you live and the laws that apply, you may have certain rights or choices relating to personal information associated with you.
Depending on applicable law, these may include rights to request access to, correction of, deletion of, or information about certain personal data, as well as rights relating to certain advertising, sale, sharing, or processing activities.
To make a privacy-related request, please use our Contact Us page. We may need to verify your request before responding, and legal exceptions or limitations may apply.
CHILDREN
Children’s Privacy
High Speed Internet Now is intended for a general audience researching connectivity, products, services, and related technology. It is not directed specifically to children.
We do not intentionally use our general website contact features for the purpose of collecting personal information from children.
COMMERCIAL RELATIONSHIPS
Sales, Installation, Advertising, Affiliate and Referral Relationships
High Speed Internet Now and Spacelink may participate in product or service sales, professional installation, advertising, affiliate programs, referrals, provider relationships, manufacturer relationships, fulfillment arrangements, or other commercial activities.
These activities may involve links, calls to action, communications, tracking or measurement technologies, service requests, or interactions with third-party companies.
Those third parties may maintain their own privacy policies and data practices.
For more information about how High Speed Internet Now and Spacelink may earn revenue, see our Affiliate Disclosure and Advertising Disclosure.
POLICY UPDATES
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, products, technology, business practices, third-party relationships, or applicable requirements change.